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Help and Information

Why buy from is a boutique online gift store and marketplace. We bring together carefully selected artists, designers and crafters to bring you unique and personalised gifts at affordable prices. Most of our products are handmade here in Great Britain and many can be personalised to make a truly unique gift that will be cherished. Occasionally, we stock cool and unusual gifts that may not be handmade but that make great gifts. Each product is labelled with one or more of three digital tags; ‘handmade’, ‘made in Britain’ and ‘can be personalised’ so that you know exactly what you are buying.


Buying Process
Step 1: Choose Your Item
  • Click on the item you are interested in to bring up a product page with detailed information on your choice of gift.

  • If you are happy with the details and wish to purchase the item click on ‘ADD TO BASKET’ and the item will drop into your basket ready for purchase later.

  • To continue shopping just click on a category on the left of the page and repeat the process until you have all you want in your basket.

  • As you add more items to your basket the number of items and total amount are shown at the top right of the page.

Step 2: Your Basket

  • Check the items in your basket are correct – at this stage you may update the number of each item you require or delete items that you may have changed your mind about.

  • Should you make any changes make sure you click on the ’UPDATE’ button to refresh your basket.

  • If you have a promotional code then enter it in the ‘Promotional Code’ box and click the ‘REDEEM’ button. Your discount will then be shown and deducted
    from the price of your order.

  • Once you are happy with the purchases in your basket click the ‘CHECKOUT’ button to go to the next stage.


Step 3: Checkout

  • uses PayPal to process its online payments. PayPal accepts all
    major credit and debit cards and bank transfers and is a safe and fast way
    to shop online. Your financial details are never shared with anyone and cannot access the details of your transaction at any stage of the process.

  • Complete the delivery address form and enter your contact email address (this is important as it will be the address that is used to update you on the progress of your order).

  • Once you are happy that your delivery and contact details are correct click on the ‘BUY NOW’ button and you will be re-directed to a PayPal page.

  • Follow the instructions on the PayPal site – you do not have to create a PayPal account to pay - you can pay as a PayPal guest using your credit or debit card or use an existing account or set up a new account to make future payments by PayPal even quicker.

Confirmation email

  • You will receive an email from PayPal to confirm your payment.

  • At this stage ArtyHarty also receives an email confirming your order details – remember that we can never see your credit card details at any time.

  • ArtyHarty or the relevant ArtyHarty partner will then start work on your order.


Proof email

  • Look out for the proof that will be emailed to the email address you supplied

  • We cannot finish your order without your prior approval


Dispatch email

  • Once your order is complete you will receive an email to notify you that your order has been dispatched

  • Please note that delivery times are based on Royal Mail standard post and that any stated delivery times are from the date of dispatch and not the order date.



Further Help
If you have any problems please do not hesitate to contact us using our contact form. We are an email based company and so prefer to work via email but we promise to answer your mail within 24 hours, usually sooner.

Bespoke Requests can make bespoke personalised art and is happy to receive requests for such, just email us using our contact form and we’ll get in touch to discuss your order in detail.

Trade Enquiries
If you are a trader and wish to buy in bulk at trade prices please contact us using our contact form.



Personalised Mummy Loves Print
Personalised Mummy Loves Print


‘Teacher Thank You’ Personalised Print
‘Teacher Thank You’ Personalised Print


Personalised Mother's Day / Birthday Gift
Personalised Mother's Day / Birthday Gift


Personalised Mother's Day Gift
Personalised Mother's Day Gift


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